How to preserve the beauty of the product?
Put it flat and not knotted.
Avoid any contact with products chemicals.
For washing, contact a specialized professional or follow the instructions on the label carefully.
What are the delivery times?
- Delivery within 3-4 working days
Delivery within 9-10 working days for customized products.
• Free shipping
- For more information on shipping methods, related costs and delivery times, consult the Customer Service at the toll-free number 800.401.555 or write to the email address firstname.lastname@example.org
How will I receive the product?
• Except some items, purchases are delivered in an Ornamentum box wrapped in a Bolduc ribbon
Is it possible to give a gift?
At the time of payment you can include, if you wish, a ticket accompanied by a personal message and hide the price of the item.
A customer can substitute a gift. For more details, please contact Customer Service.
Where are Ornamentum products manufactured? What materials do you use?
Ornamentum creations are produced directly by us in Italy and handcrafted by artisans in our factories. All our silk items are woven and printed in the Como area, the cradle of the art of silk. Ornamentum also refers to specific savoir-faire, such as Mongolian cashmere or Scottish wool.
What are the accepted payment methods?
• With paper: Visa®, MasterCard®, Maestro®, American Express®, JCB® and UnionPay®
• Payment by card authenticated and secure with 3D Secure: Verified by Visa®, MasterCard® SecureCode, American Express SafeKey®
• Via PayPal®
Returns and exchanges
• Easy and free , within 30 days
Toll-free number 800.401.55 or write to the email address email@example.com